Online Shopping with eLBC Direct Inc.

eLBC Direct: Bringing the Philippines at Par with International Standards of Online Retail

Who wouldn’t want to venture into a $211 billion industry with a market of over 61 million consumers worldwide?

No one.

Statistics reveal that everyone has joined in the online shopping bandwagon—and the Philippines is not exempt from this. The past years has seen an upsurge of Filipino online retailers that range from individual entrepreneurs to company subsidiaries. Yet, despite the increasing popularity of online shopping in the Philippines, Rene Fuentes observes that there is still much to be desired in the local e-commerce scene.

“A seamless multi-channel experience – this is what primarily characterizes renowned online retail networks such as Amazon and E-bay. Yet, in the Philippines, complaints of unsecured transactions, delayed deliveries and unreasonable rates still abound.”
With this in mind, Rene Fuentes has embarked upon the task of bringing the Philippines at par with international standards of online retailing through eLBC Direct Inc.
“We believe that seamless online retail can only be achieved by being consumer-centric. At eLBC, customers are not seen as transactions, but as human beings with needs to be served at the soonest time. We believe in keeping the best relations possible with our valued customers by coming up with services and programs attuned to their needs,” asserts Rene Fuentes.

What is eLBC Direct Inc.?

Established in 2002, eLBC Direct, Inc. is an LBC company that was formed to provide Filipinos here and abroad access to products and services apart from the traditional products offered by LBC. Through the years this venture has evolved and prompted the company to pursue various opportunities in e-commerce specifically in the field of online shopping.

What is the value of online shopping?

Online shopping offers Filipino buyers convenience that has never before been achievable. The technology that is now available allows customers to shop on the internet 24 hours a day and seven days a week, without having to leave their homes or offices. Shoppers are provided with an abundance of merchant sites where almost any type of product can be bought. Consumers can also compare prices from a variety of different retailers with greater ease, compared to them physically going to shop in a built shopping centre to check prices.

What is the mission of eLBC Direct Inc.?

Alongside the ideal of bringing the Philippines at par with international standards of online retail, eLBC Direct’s mission is to provide Filipinos a convenient way to purchase and send gifts in/to the Philippines.

What is eLBC Direct’s current line-up of brands?

1. Express Regalo (www.expressregalo.com)
Express Regalo was developed to provide Filipinos abroad a fast, reliable, convenient and hassle-free way to shop and send gifts to their loved ones in the Philippines.

2. Digiprint Online (www.digiprint.com.ph)
Digiprint Online is the Philippines’ 1st Online Photo Storage, Photo Sharing, and, Photo Print and Delivery Service. It offers customers free membership and the freedom to store, share and order prints online.

What are the mechanics of eLBC Direct’s sales and distribution?

eLBC Direct, Inc’s products and services are available through LBC Branches Worldwide, Call Centers and over the Internet.

What Differentiates eLBC Direct from all other local online retailers?
eLBC Direct delivers. The company’s adherence to the principle of time-sensitive service is unwavering. Every transaction is seen as an honored contract and commitment to be fulfilled as promised.

eLBC Direct has the network. Their operations are backed by branches worldwide and by an unsurpassed network of Airposts and receiving stations in the Philippines, covering practically every city and municipality of the country.

eLBC Direct innovates. The company’s phenomenal growth has always been propelled by its sensitivity and quick response to the evolving needs of eLBC Direct’s customers. They have always employed cutting-edge technology to improve their services and delivery and to create new services for a changing market.
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In the years to come, eLBC envisions to redefine the Filipino shopping and gift-giving experience through a seamless multi-channel experience anchored in a consumer-centric philosophy.